DELIGHT TRAVEL PERU

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Privacy Policies of Delight Travel Peru
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DELIGHT TRAVEL PERU / 
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Privacy Policy – ​​Delight Travel Peru

At DELIGHT TRAVEL PERU E.I.R.L., we take the protection of your personal data very seriously. We want to explain in simple terms how we protect your information and how we comply with Law No. 29733, the Personal Data Protection Law of Peru. This policy applies to all data you provide us when using our services, whether on our website, by email, telephone, or in person.

1. Who are we?

We are DELIGHT TRAVEL PERUE.I.R.L., a Agency Travel and Tourism located at Suarez 495, Cusco. Our Taxpayer Identification Number (RUC) is 20612443034, and we are registered as a formal company to offer you the best tourism services in Peru, You can contact us at INFO@DELIGHTTRAVELPERU.COM or +51 997 471 847.

2. What personal data do we collect?

When you book a trip, request a quote, or contact us, we may ask for information such as:
  1. *Full name:
  2. *National ID number, passport number, or foreign resident card number:
  3. *Email address:
  4. *Phone number:
  5. *Address:
  6. *Payment information (such as credit card details, only if required for booking)
  7. *Travel preferences (destinations, dates, tour type).
We obtain this information directly from you when you:
  • *Fill out a form on our website delighttravelperu.com
  • *Email us at our institutional email address INFO@DELIGHTTRAVELPERU.COM
  • *Call us or visit our office
  • *Give us your information in person to plan your trip.

3. What do we use your data for?

We use your information to:
  • *Organize and manage your trips, hotel reservations, tours, transportation, and activities.
  • *Send you quotes, booking confirmations, and trip details.
  • *Improve our services by understanding your preferred destinations or packages.
  • *Comply with Peruvian laws, such as issuing receipts for SUNAT (the Peruvian tax authority).
  • *Contact you with information about offers, promotions, or updates, only with your permission.
  • *Resolve any questions or problems during your trip.

4. How do we protect your data?

Your data is safe with us. We store it in secure systems, and only authorized Delight Travel Peru personnel can access it. Furthermore: We do not share, sell, or rent your personal information to third parties, unless necessary to provide you with the service (for example, with hotels or airlines) or if required by a Peruvian authority, always in compliance with Law No. 29733. We use security measures to prevent unauthorized third parties from accessing your data.

5. How long do we keep your data?

We keep your data as long as necessary to: *Provide you with the service you contracted. *Comply with legal requirements, such as those of the Peruvian Tax Authority (SUNAT) for tax receipts. *Resolve any claims or disputes (up to 18 months after the service, depending on the case). If we no longer need your data, we securely delete it.

6. What are your rights?

According to Law No. 29733, you have the right to: *Access: Know what data we have about you. *Rectify: Correct data that is incorrect or incomplete. *Cancel: Request that we delete your data if it is no longer necessary. *Object: Indicate that you do not want us to use your data for certain purposes, such as sending you promotions. To exercise these rights, you can: Send us an email to INFO@DELIGHTTRAVELPERU.COM with your request, attaching a copy of your ID, passport, or foreign resident card. Visit our office at Suarez 495 – Cusco, Peru. If you use a representative, they must provide proof of authorization. We will respond to your request within the timeframes established by law.

7. How do we obtain your consent?

By providing us with your data, whether by filling out a form on our website, signing a contract, sending us an email, or making a reservation, you give us permission to use it according to this policy. If you do not agree, you can tell us at any time using the means mentioned in point 6.

8. Changes to this policy

We may update this policy to comply with the law or improve our services. If we make significant changes, we will notify you by email or on our website, DELIGHTTRAVELPERU.COM

9. Questions or doubts?

If you have any questions about how we use your data, please write to us at INFO@DELIGHTTRAVELPERU.COM or call us at +51 997 471 847.. We're here to help!
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